Privacy Policy
Last Updated: November, 2025
1. Introduction
Welcome to USFlooring ("we," "our," or "us"). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our flooring services.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you.
Personal Information
When you request a free quote or contact us, we may collect personal details including:
- Full Name
- Email Address
- Phone Number
- Physical Address (for service estimation)
- Project details (e.g., square footage, flooring type preference)
3. How We Use Your Information
We use the information we collect to communicate with you regarding our flooring services. Specifically, we may use your information to:
- Process your request for a free estimate.
- Schedule in-home consultations or installations.
- Send updates, marketing materials, and promotional offers (with your consent).
- Respond to your inquiries and customer support requests.
- Comply with legal obligations.
4. Sharing of Information
We do not sell, trade, or otherwise transfer your personal identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Web Beacons
Our website may use "cookies" to enhance user experience. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site effectively.
7. Your Privacy Rights (USA Residents)
If you are a resident of the United States, you have specific rights regarding your personal data:
- The Right to Access: You can request details about the data we hold about you.
- The Right to Rectification: You can request that we correct inaccurate data.
- The Right to Erasure: You can request that we delete your personal data.
- The Right to Opt-out: You can opt-out of marketing communications at any time.
To exercise these rights, please contact us at privacy@masterfloor.com.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Email: info@usflooring.com
Phone: (800) 123-4567
Address:New York, NY